24 hour
distress and crisis lines
416-408-HELP (4357)
- Access to emotional support from the safety and security of the closest telephone
- Callers can express their thoughts and feelings in confidence.
- Callers' issues include problems related to domestic violence, social isolation, suicide, addictions, mental and physical health concerns. Distress Centres offers emotional support, crisis intervention, suicide prevention and linkage to emergency help when necessary.
- Access to a confidential interpreter for callers in crisis, offered in 151 languages.
- TTY service for the hearing impaired.
Distress Centres is committed to responding to calls as soon as possible. The Ministry of Health has established “within fifteen (15) minutes” as a guideline for crisis call response We are always working diligently to reduce wait times for callers. Sometimes, regretfully, the number of calls placed exceeds our capacity at the time to answer within an immediate or short time frame. As one of the few after-hours community resources, this does occasionally occur. We apologize for the delay. We will answer your call as soon as possible. In the interim, if this is an emergency, please go to the nearest hospital or contact 911.
