Development & Communications Officer,
Foundations & Events

POSITION SUMMARY:

The Development and Communications Officer – Foundations and Events is an integral member of the Development and Communications team, building philanthropic relationships and managing foundation asks. This position is primarily responsible for generating fundraising revenue, identifying potential sources of funding, developing and executing cultivation, solicitation, and stewardship strategies and driving acquisition of foundation donations and special event initiatives, (i.e., internal and 3rd party). The Officer works with the Executive Director and the Development and Communications Officer – Major Gifts and Corporations to ensure the organization’s growth and development, according to the strategic and operational plan(s).

KEY RESPONSIBILITIES – FOUNDATIONS:

  • Maintain and execute current strategic foundation solicitation plan and schedule.
  • Drive and proactively identify new prospects and acquisition of fundraising revenue from new sources. Develop strategies to engage these relationships.
  • Continuously research foundations, assess for funding priority fit, determining appropriate asks.
  • Draft, finalize, print and prepare mail applications/proposals, and submit online applications according to foundation requirements.
  • Follow-up with Foundations after application submission (i.e., phone calls, correspondence, etc.).
  • Oversee and execute effective stewardship strategies to strengthen foundation relationships. Ensure gifts are processed appropriately, thank you calls, letters & tax receipts are executed promptly and stewardship reports/letters are issued on a timely and regular basis. Ensure appropriate acknowledgement for gifts via letter and phone call as appropriate.
  • Prepare donor correspondence and communications: thank you letters, stewardship updates, proposals, gift agreements, e-communications, social media, etc.
  • Accountable to achieve revenue targets.
  • Develop a strategy for fundraising volunteers. Provide professional volunteer management for fundraising volunteers, including preparation and review of research and briefing notes to support volunteer call activity.

KEY RESPONSBILITIES – EVENTS (in house & third party):

  • Liaise with event organizers to make sure they have materials they need.
  • Support as negotiated with event organizers, (e.g. recruit volunteers, source auction items, arrange DC speakers, work with vendors, etc.).
  • Attend 3rd Party events as DC representative, collect donations and provide DC specific public awareness and program information/materials.
  • Organize and arrange logistics of DC set up (i.e., booth, materials, etc.).
  • Responsible for securing lottery permits and submitting reports, where applicable.
  • Oversee and execute effective stewardship strategies to strengthen foundation relationships. Ensure gifts are processed appropriately, thank you calls, letters & tax receipts are executed promptly and stewardship reports/letters are issued on a timely and regular basis. Ensure appropriate acknowledgement for gifts via letter and phone call as appropriate.
  • Prepare donor correspondence and communications: thank you letters, stewardship updates, proposals, gift agreements, e-communications, social media, etc.

KEY RESPONSIBILITIES – DIRECT MAIL:

  • Write, prepare, print and send two direct mail pieces per year (spring and Late Fall/Winter).
  • Maintain and create direct mail lists

KEY RESPONSIBILITIES – PLANNING AND REPORTING:

  • Create an annual fundraising plan with measurable outcomes.
  • Participate in monthly reviews and reporting with Executive Director to review fundraising achievements, monitor fundraising productivity and identify issues that require additional support to advance fundraising success and/or areas where course correction is required.
  • Prepare Call Reports in a timely fashion (i.e., 48 hours) to collect all intelligence, outcome and actions required.
  • Update database in a timely fashion to reflect all fundraising activity including Call Report outcomes, actions, notes, intelligence, and relationship connections and create new proposals as required.
  • Manage pipeline and forecast, updating proposal details whenever new intelligence is obtained.
  • Administrative duties: mail collection, bank deposits, on-line batch reporting, etc.

KEY RESPONSIBILITIES – OTHER:

  • Strategize, support and participate in agency-wide marketing and social media initiatives.
  • Participate in Development and Communications Team strategy.
  • Participate in various agency wide projects (i.e. conferences, special events, volunteer recognition, Annual General Meeting).
  • Participates in Team meetings as scheduled.
  • Supports program development and expansion, etc.
  • Other duties as assigned, etc.

DISTRESS CENTRE VALUES:

It is an expectation that all staff will honor and support Distress Centres’ values. These values are our fundamental beliefs. They act as cornerstones, guiding our decision-making, how we relate to each other, and how we act.

Distress Centres’ core values are:

Service – supporting the human experience

Inclusion – living by the principles of diversity, equity and inclusion

Innovation – embracing change and seeking new ways to improve services

Integrity – being honest, authentic, ethical, and trustworthy/trusting

Education – supporting the principle of continuous learning

EMPLOYMENT REQUIREMENTS:

  • A minimum of three to five years related professional experience in fundraising.
  • Proven track record of securing foundation and event funding.
  • Related education an asset.
  • Experience working in a not-for-profit environment.
  • Ability to use sound judgement and maintain discretion and confidentiality at all times.
  • Strong customer service oriented approach complemented by excellent organizational and time management abilities.
  • Ability to work independently and collaboratively to achieve goals. Self-motivated and pro-active.
  • Excellent interpersonal skills, able to work as a supportive member of a team.
  • Ability to work effectively with staff, board members, volunteers, donors and the public.
  • Excellent communication skills, including the ability to write and speak clearly and effectively, to listen actively, and to engage, inspire and persuade.
  • Excellent organizational skills, detail-oriented and able to balance priorities.
  • A clear understanding of prospect management.
  • Experience in the use of social media tools.
  • Understanding and passion for the services we provide and the clients we serve.
  • Ability to deal with non-routine situations.
  • Computer proficiency with MS Office Suite especially Word, Excel and PowerPoint; as well as a familiarity with fundraising software and database systems.
  • A satisfactory Vulnerable Sector Criminal Records Check.
  • Travel will be required; a valid driver’s license and access to a vehicle is required.
  • Ability to work occasional evenings and weekends.

LOCATION: Central Toronto- Yonge and Dundas

WORKING CONDITIONS: Monday-Friday; Hours are 9-5 (flexible); Occasional weekend and evening work.

Job Type: Full-time

Salary: $50,000.00 to $55,000.00 /year

 
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The application process

NOTE: Vulnerable sectors involvement or a criminal record will not necessarily preclude a volunteer from their role at Distress Centres. Decisions will be made on an individual basis. All information collected will remain confidential.

Distress Centres embraces diversity and values the lived experience of those who may be marginalized on the basis of race, creed, colour, national origin, political or religious affiliation, gender, sexual orientation, age, marital status, family relationship and disability.