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For 50 years, Distress Centres has provided 24-hour support, 7 days a week, 365 days a year to individuals in our community who are at risk and their most vulnerable. We are Canada’s oldest volunteer delivered crisis, emotional support and suicide prevention + intervention + postvention service agency.

Our services are available via hotline, online chat, and text. We also offer face-to-face individual as well as group support and counselling to those who have lost a loved one to suicide or homicide and are navigating the aftermath.

Distress Centres continues to expand, and our program participants & call volume increases each year. Distress Centres now answers more than 82,000+ calls annually, and is a pilot site for the recently launched National Suicide Hotline (Canadian Suicide Prevention Service) via Crisis Service Canada.

 
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PLEASE CONSIDER DONATING ONLINE ON OUR WEBSITE TODAY!

Each donation enables Distress Centres to provide life-sustaining support to individuals at risk and their most vulnerable in our community. Your generous contribution will make an incredible impact on not only our callers and program participants but also their friends, families and colleagues.

 
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408-HELP Line

Our 408-HELP line provides telephone support  to individuals in the community who at risk and their most vulnerable. Highly-trained volunteer responders (with the support of professional staff) connect with callers from our community 24 hours a day, 7 days a week, 365 days a year.

Many of our callers are experiencing emotional distress, marginalization, social isolation and those who may require crisis intervention and/or suicide/family violence intervention services. 

If you are in crisis or need emotional support - Please call our 408-HELP line now at 416-408-4357.

If this is an emergency - Please call 911.

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ONTX - ONLINE CHAT & TEXT 

Our Online Chat & Text (ONTX) service allows individuals in the community who are connecting with us to communicate without having to speak over the phone on one of our crisis lines.

ONTX is available between 2pm to 2am each day and can be accessed via our website in the chat window or by texting 741741.

Each conversation is confidential, one-on-one and with a highly-trained and empathetic volunteer responder that is supported by professional staff.

If you are in crisis or need emotional support - We're here to help! 

 
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SUICIDE LOSS SURVIVOR SUPPORT

There is no universal or appropriate way to cope with a traumatic loss. However, sharing feelings and thoughts, facts and fears, helps to provide a sense of reason and normalcy in a situation without any rules.

Our suicide/homicide loss survivor support program is led by professional staff and highly-trained volunteer grief facilitators. As a result of the unique nature of suicide and homicide bereavement, and the shared value of connection and peer support, our program offers both individualized and group meetings.

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HOMICIDE LOSS SURVIVOR SUPPORT

There is no universal or appropriate way to cope with a traumatic loss. However, sharing feelings and thoughts, facts and fears, helps to provide a sense of reason and normalcy in a situation without any rules.

Our suicide/homicide loss survivor support program is led by professional staff and highly-trained volunteer grief facilitators. As a result of the unique nature of suicide and homicide bereavement, and the shared value of connection and peer support, our program offers both individualized and group meetings.

 

CALLER REASSURANCE

Our Caller Reassurance Program for Seniors works to improve the emotional quality of life of vulnerable, aged citizens while empowering them to remain engaged in the community and continue to live independent lives. Our highly-trained volunteer responders provide regularly scheduled and personalized call-out to elderly program participants.

Each Caller Reassurance call-out is tailored to meet the elderly participant’s needs. We use a case-management approach which includes discussions that range from medical appointment & medication reminders to developing a long-term coping plans.

 
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VOLUNTEER

Fundraising is an exciting way to use your skills, talents, and expertise. It can get you out of your comfort zone and connect you to those around you while raising money for those who are
navigating their most vulnerable moments with Distress Centres. 

We're happy to help you develop your fundraising event or activity by providing a fundraising toolkit and resources. 

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Fundraise

Ever wanted to give back to your community in a meaningful and enriching way? Now is your chance! Volunteers are a vital part of Distress Centres.

Every year, volunteers contribute more than 100,000 hours to our 24-hour distress and crisis lines as well as our survivor of loss support programs. Their contributions provide immediate access to help and support. We have a variety of volunteer opportunities available!

 
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Twitter @dc_to

Instagram @distresscentres