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408-HELP Line

Our 408-HELP (4357) line provides telephone support  to individuals in the community who at risk and their most vulnerable. Highly-trained volunteer responders (with the support of professional staff) connect with callers from our community 24 hours a day, 7 days a week, 365 days a year.

Many of our callers are experiencing emotional distress, marginalization, social isolation and those who may require crisis intervention and/or suicide/family violence intervention services. 

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ONLINE CHAT & TEXT (Canada suicide Prevention Service)

Online Chat & Text service allows individuals in the community who are connecting with us to communicate without having to speak over the phone on one of our crisis lines.

Each conversation is confidential, one-on-one and with a highly-trained and empathetic volunteer responder that is supported by professional staff.

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Survivors of Suicide loss support

There is no universal or appropriate way to cope with a traumatic loss. However, sharing feelings and thoughts, facts and fears, helps to provide a sense of reason and normalcy in a situation without any rules.

Our suicide loss survivor support program is led by professional staff and highly-trained volunteer grief facilitators. As a result of the unique nature of suicide and homicide bereavement, and the shared value of connection and peer support, our program offers both individualized and group meetings.

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Survivors of homicide loss support

There is no universal or appropriate way to cope with a traumatic loss. However, sharing feelings and thoughts, facts and fears, helps to provide a sense of reason and normalcy in a situation without any rules.

Our homicide loss survivor support program is led by professional staff and highly-trained volunteer grief facilitators. As a result of the unique nature of suicide and homicide bereavement, and the shared value of connection and peer support, our program offers both individualized and group meetings.

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caller reassurance for seniors

Our Caller Reassurance for Seniors Program works to improve the emotional quality of life of vulnerable, aged citizens in our community while empowering them to remain engaged in the community and continue to live independent lives. Highly-trained volunteer responders provide regularly scheduled and personalized call-outs to elderly program participants.

Each Caller Reassurance for Seniors Program call-out is tailored to meet the elderly program participant’s needs. We use a case-management approach which includes discussions that range from medical appointment & medication reminders to safety checks to developing a long-term coping plans.