VOLUNteer with our
marketing & Communications Team
Ever wanted to give back to your community in a meaningful and enriching way? Now is your chance. Volunteers are a vital part of Distress Centres. Every year, volunteers contribute more than 100,000 hours to our 24-hour distress and crisis lines, providing immediate access to help and support.
Under the supervision of professional staff, all volunteers are carefully screened and fully trained prior to taking calls or working with callers, program participants or survivors of loss. Volunteers also receive ongoing professional support and in-service education sessions. Experienced volunteers learn many life and communication skills which enable them to function more effectively in other aspects of their lives.
What would you be doing?
Communications & Marketing volunteer roles require hands-on experience in event planning and execution, sponsorship, communications marketing and volunteer management. The role reports directly to and is supported by the Director, Communications & Development and will be supporting a variety of marketing communications projects and initiatives.
Time Commitment Required
Volunteers to communicate their availability & flexibility is available regarding dates/times; however; ideally each volunteer will have the ability to contribute 4 hours each week (minimum). Placement students welcome to apply!
Shifts as follows:
Monday: Morning, Afternoon (9am - 1pm; 1pm - 5pm)
Tuesday: Morning, Afternoon (9am - 1pm; 1pm - 5pm)
Wednesday: Morning, Afternoon (9am - 1pm; 1pm - 5pm)
Thursday: Morning, Afternoon (9am - 1pm; 1pm - 5pm)
Friday: Morning, Afternoon (9am - 1pm; 1pm - 5pm)
What qualities are we looking for?
The ability to work independently and reliably is essential
Plan and execute marketing communications initiatives, fundraising events and engagement activities
Develop and manage critical path deliverables to ensure successful outcomes
Assist with the creation of promotion materials and execution of website updates
Research potential vendors, call for quotes, secure services and provide instructions.
Assist in the development and execution of the Social Media strategy for the organization
Assist in the development and execution of the Marketing Communication strategy for the organization
Prepare qualitative and quantitative reports to make recommendations
Oversee management of direct mail appeals including print shop process and mailing segmentation to specific constituencies
Provide direct mail analytics and identify useful trends
For your consideration
Timing is everything. Because we are dealing with vulnerable individuals, if you are currently experiencing your own personal trauma or emotional difficulties, this position may not be a good fit for you at this time. If you have experienced trauma in the past, it is important that you have worked through it with insight before going on to help others.
our responsibility to you
To provide training, protocols, policies, support and supervision to help volunteers do their job.
What will be expected of you
Two references that are professional or volunteer-related
Police reference check, including vulnerable sector screening
Reliability in fulfilling shift commitments
Working within Distress Centres' policy and procedure guidelines
Maintaining confidentiality about your work with Distress Centres
Participation in ongoing training and work-related opportunities for growth
What's in it for you
Helping those in need in your own community can be tremendously rewarding. It is a unique opportunity to help others, while also developing and enhancing communication skills that many find useful in everyday personal and business life.
Gain experience in marketing & communications while working with a seasoned team of professionals
Personally contribute to the success of marketing & communications initiatives and programs
Meet and work with like-minded people on a common goal of importance
Inspire positive change and make a difference to the future of our community
Other benefits include:
Increased knowledge of community resources
Learning new information about social issues
Opportunity to volunteer in an organization where diversity is welcomed and celebrated
Personal satisfaction of knowing one is making a difference in the community
Preparation for careers such as social work, psychology, community outreach, etc.
The application process
Please apply by sending your resume & cover to Alex at Alexander@torontodistresscentre.com
NOTE: Vulnerable sectors involvement or a criminal record will not necessarily preclude a volunteer from their role at Distress Centres. Decisions will be made on an individual basis. All information collected will remain confidential.
Distress Centres embraces diversity and values the lived experience of those who may be marginalized on the basis of race, creed, colour, national origin, political or religious affiliation, gender, sexual orientation, age, marital status, family relationship and disability.